Store Policy

🛍️ Store Policy

Welcome to Orville Wall Art, your go-to destination for unique and stylish wall art. This Store Policy outlines key information to ensure a smooth shopping experience with us.

⏱️ Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a notification email with tracking details.

🚚 Shipping Policy

We offer free shipping to the USA and Europe. Delivery times are approximately 7 days for the USA and 15 days for Europe. International shipping is also available with calculated rates at checkout.

💳 Payment Methods

We accept major credit cards, PayPal, and other secure payment options. All transactions are processed in USD and are encrypted for your security.

🔄 Return & Refund Policy

We accept returns within 14 days of delivery. Items must be in original condition and packaging. To initiate a return, please contact us with your order number. Refunds will be issued to the original payment method once the item is received and inspected.

🧾 Taxes & Duties

Orders shipped outside the USA may be subject to customs duties or taxes. These charges are the responsibility of the customer and are not included in the order total at checkout.

📦 Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue quickly, including sending a replacement or refunding your order.

🔐 Privacy & Security

We respect your privacy and protect your personal information. Data collected through our website is used solely for order processing, customer service, and communication. We never share your information with third parties without your consent.

📨 Contact Information

If you have any questions or concerns, we’re here to help:

Thank you for shopping with Orville Wall Art. We appreciate your support and look forward to brightening your space with our artwork!