FAQ
❓ Frequently Asked Questions
Welcome to the Orville Wall Art FAQ section. Below you'll find answers to some of the most common questions our customers ask. If you can’t find the information you’re looking for, feel free to contact us.
🛍️ 1. How do I place an order?
Simply browse our products, add your favorite art to the cart, and follow the checkout process to complete your purchase.
💳 2. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options.
🚚 3. Do you offer free shipping?
Yes, we offer free standard shipping to the USA and most European countries.
📦 4. How long does shipping take?
Orders within the USA arrive in about 7 days. Orders to Europe typically take 10–15 business days.
🔍 5. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email.
📅 6. When will my order ship?
Orders are processed within 1–3 business days, excluding weekends and holidays.
📐 7. Are your artworks ready to hang?
Yes, most of our pieces come with hanging hardware or instructions unless otherwise stated.
🖼️ 8. Can I request a custom size?
We currently do not offer custom sizes, but we do update our collection regularly.
♻️ 9. What is your return policy?
You may return items within 14 days of delivery in their original condition. Please contact us before sending anything back.
💰 10. When will I receive my refund?
Refunds are processed within 3–5 business days after the returned item is inspected.
🧾 11. Will I be charged customs duties?
International customers may be responsible for customs duties depending on their country’s regulations.
📮 12. Do you ship to P.O. Boxes?
Yes, but some carriers may have restrictions. Please contact us first for P.O. Box delivery options.
🎁 13. Do you offer gift packaging?
At this time, we do not offer gift wrapping, but we are working on this feature.
🔄 14. Can I exchange my item?
We accept exchanges for defective or incorrect items. Please contact us with your order number.
📸 15. Are product images accurate?
Yes, all product photos are professionally captured, but colors may vary slightly due to screen settings.
🌍 16. Do you ship internationally?
Yes, we ship worldwide. Shipping costs and times vary based on location.
🛑 17. Can I cancel my order?
You may cancel within 12 hours of placing the order. Contact us as soon as possible.
🎨 18. Where is your art designed?
All pieces are curated or designed in the USA, with inspiration from modern, minimalist, and abstract styles.
📋 19. Do you offer bulk or wholesale discounts?
Yes, please contact us directly at orvillewallart@hotmail.com for wholesale inquiries.
📞 20. How can I contact customer service?
Email us at orvillewallart@hotmail.com or call +1 772-776-8994.
📬 Contact Information
- Store Name: Orville Wall Art
- Company: ORVILLE C NOBLE LLC
- Email: orvillewallart@hotmail.com
- Phone: +1 772-776-8994
- Address: 809 Columbia Street, Orlando, FL 32805